Customers Comments - What our customers said about us during 2012. All are taken from original emails, which can be inspected at our offices.
The only alterations we have made is the colour, to make reading easier, and we have removed surnames where given.
I just wanted to say thank you very much for the super fast dispatch of my order (order number: 5472)
I am very pleased with what I have ordered and will definately use you again, and recommend you to friends.
Many Thanks. Excellent service. Will recommend.
Just to say that my order arrived yesterday. Everything was as it should be.
Lovely products, and you are so efficient!
Delighted with the oils particularly like the rose and benzoin so you will be hearing from me again, thanks very much
Thank you received my order today. I shall definitely use your site again as your communications, delivery and product has been second to none.
I may not order a lot of oils but I shall certainly recommend your site to my friends.
Just to let you know you have the most wonderful service. Really fine products, free postage, great communication and unbelievable quick delivery time.
I have recommended you to my friends.
Mike,Order received a few days ago. Thank you for your prompt service. I am very happy with your products and will certainly use this company again in future.
One very satisfied customer, fantastic service and excellent product, many thanks, will order again. Jill
Hello there~I just wanted to drop you a quick e-mail to thank you so much for dealing with my order so quickly and professionally.
It has been a pleasure dealing with your company and all aspects of my order went so quickly and smoothly. The oils are great too :O) All the best.
Hi. I wanted to say how impressed I am with the oils and your very prompt service.I am an aromatherapist and have passed on your details to several of my friends and clients.
Peace and lightbulbs Geri
Thank you for your speedy reply and kitchen deodorising winging it's way. I will of course swiftly return items .
Your business customer service is the finest during my online shopping experience and will certainly buy again. Others may learn from you.
Thanks a million Mike, fantastic service!
Hi Mike Really pleased with my oils, thanks for getting them to me so quickly. Kind regards diane
I recieved my order today, thank you. This is the third order I have made with Aromatherapy Direct and would like say how impressed I am
with your fantastic service which is fast and reliable .
The products are of good quality, at a price that can't be beaten and always arrive well packaged and in good condition.
I once needed to phone you over a querie I had and it was so refreashing to be dealt with in such an efficient, polite and professional manner!
Hello. i have received essential oils!! that's fantastic, great service!! Many thanks!
Hi Mike, Thanks very much. Your oils are of superb quality for the price paid & you provide a great delivery & customer service. Regards. Jean
No questions but............ utterly stunning customer service! I received my order this morning- the contents were snug and secure with the added bonus of the most beautiful aroma on opening the box!
Many thanks and kind regards
Just want to thank you for the prompt service you provided, from ordering, dispatch and delivery.
I will happily use you again.
Thank you for my lovely oils. Delighted. Ellen.
Thanks Mike, The service was brilliant, I have passed the company name on to many friends.i have recieved my order and was very pleased with the products.the delivery
was really fast and i will definatly be using this web site again and tell my friends .thank you
Many thanks, received safely today & really happy with them.
Thanks for the great service! :)
Hello, Received my order today. Very pleased with your prompt delivery, package and product. Thank you. R. (Order 6751)
All received last Monday. So fast!
Thanks a mil.
Good evening, I just wanted to thank you for providing such a good service. I was very impressed with the speed of delivery and the quality of your products.
Kind regards Diana
thank you thats a great help.... And im burning one of them now... fantastic delivery service and a lovely aroma, glad i found you on the net! :-)
TracyHi MIke, Just a wee note to to say thankyou , as i received my order this morning, i couldnt believe how quickly it arrived and it was in an
excellent package to prevent damage,i am very pleased with with your service and i will be using your company from now on.
Many Thanks Angela
Placed my first order with you this week and just wanted to thank you for the excellent service I received. I will using you as my regular supplier now. Thanks. Judith
Dear Aromatherapy Direct
Many thanks indeed for your wonderfully prompt delivery of my order... I'm impressed at the speed at which you process and complete orders....
I would be delighted to do business with you again, when my current stock of lovely smellies runs out!
Just want to tell you that you have the BEST service ever!!! If other companies were fast like you guys, the business world would be a better place! Thanks Mike.. I'm a customer for life!!!
No questions. Just a thankyou for your efficient and prompt delivery.
Thanks Mike As usual - very fast and efficient service. Received yesterday. Much appreciated.
Hi Mike Just wanted to say a big thank you. I have just recevied my second lot of oils from you which are beautiful.
Fantastic quality and you offer such a brilliant service. Thanks again
Just a quick note to say how fantastic the service has been yet again. Ordered Monday afternoon and delivered Tuesday with very competitive pricing to match the super quick service.
So my thanks to all!
Thank you very much for my recent order I orderd 11/06/12 they arrived the next day securely wrapped safe and sound ,no doubt I will be using you again thanks
Thank you - rec d today excellentOrder just arrived, fantastic service, good products, sensible prices. I can safely say that you have gained a regular customer and well deserved, many thanks
Many thanks Mike my order arrive on Thursday. I am really please with them and will order some more in the next day or so.
Please feel free to use the following feedback on the site if you'd like:
"A big thank you to Mike and any other staff involved for providing me with excellent service, support and informative communication
I received my order within a day or two of my purchase and the items were very well packaged.Cleary Aromatherapy Direct put a lot of care
and thought into providing their customers with a Grade 'A' service." Kind Regards
Many thanks I receive my order safe and sound last week and let me say it was a pleasure to do business with you, Nan
Thanks Mike, My order was delivered very quickly. In fact it was a very efficient order all together.
I will definitely be ordering from you again soon. Kind Regards,
I just wanted to let you know that my first order from you has arrived swiftly and safely and that I'm very happy with the oils you sent.
I will definitely be ordering from you again as and when I need more oils.
My delivery arrived today, I'm very happy with the goods, the communication from your company and the speedy service.
Thanks for following this up. My order arrived safely yesterday and they are all very nice. I will be in touch when I need more oils. Best wishes
Dear Mr Smithson
Thank you very much for dispatching my order so swiftly. I am absolutely delighted with the products and will order more whenever I am in funds.
Hope all's well. Many thanks for the excellent service yet again. I can confirm the items arrived and are as good as ever. All set now for the next few weeks.
Will no doubt be buying again early in the New Year. Merry Christmas and have a wonderful 2013. Cheers,