Customers Comments - What our customers said about us during 2011. All are taken from original emails, which can be inspected at our offices.

Thank you, Much Appreciated you give a Great Service
Jean

Hello.i have received essential oils!! that's fantastic,great service!! Many thanks!

Dear Mike,

Hi Mike  Really pleased with my oils, thanks for getting them to me so quickly.  Kind regards  diane

Thanks a million Mike, fantastic service!

Thank you for your speedy reply and kitchen  deodorising  winging it's way  I will of course
swiftly return  items . Your business customer service is the  finest during my  online
shopping experience  and will  certainly buy again.  Others may learn from you  Sarah.

Hi.  I wanted to say how impressed I am with the oils and your very prompt service.I am an aromatherapist and have passed on your details to several of my friends and clients.  Peace and lightbulbs  Geri

Hello there~I just wanted to drop you a quick e-mail to thank you so much for dealing with my order so quickly and professionally. It has been a pleasure dealing with your company and all aspects of my order went so quickly and smoothly. The oils are great too :O) All the best.  Thomas M.

Thanks for your email One very satisfied customer, fantastic service and excellent product, many thanks, will order again. Jill H.

Mike,

John B.

Hello Mike,

Just to let you know you have the most wonderful service. Really fine products, free postage, great communication and unbelievable quick delivery time. I have recommended you to my friends.

Úna

Thank you received my order today. I shall definitely use your site again as your communications, delivery and product has been second to none. I may not order a lot of oils but I shall certainly recommend your site to my friends.

Mary

Hello

Just to say that my order arrived yesterday.  Everything was as it should be.

Lovely products, and you are so efficient!

Regards, Noreen.

This is only to let you know that I have been searching the website for a reputable supplier as my previous one Essentially Oils Limited seems to have gone into liquidation which is quite scary as I had an order with them which will never be fulfilled now as I see the notice re insolvency has been filed. So I am switching over to yourselves as your prices and no-nonsense approach appeal.  Mary B Jackson 

Susie

Hi there. Just to say that my order for neroli oil arrived this morning (Order No.5617). Really impressed with the speed of the delivery - fantastic service! This is the first time I have ordered from you online, but I have used your oils for a few years now - I used to buy them from a shop in Leeds called Hippypottermouse, which has sadly closed down. I have since tried other shops and suppliers, but none of them match the quality of yours, or the very reasonable prices (bearing in mind I ordered neroli!), so I was really pleased to find your website!  Thanks Carolyn

Hey Mike,                                               Thank you so much for making make sure I got my package.                            God bless!

Hi
 
I just wanted to say thank you very much for the super fast dispatch of my order (order number: 5472) I am very pleased with what I have ordered and will definately use you again, and recommend you to friends.
 
Kind regards
Lucy B.

Thank you for another easy & simple transaction. Great service.
Regards,
Graeme

And in 2010...........

Hi There,

I have to say you have the best service I have ever come across, I am so impressed!! Im telling all my clients and collegues about you, thank you so much
Sian.

Hi Mike
I received the almond oil and also the complimentary tea tree oil today.
Thanks very much.
I will be ordering a few more things shortly as a result of the excellent customer service.

Regards,

Karen

Dear Mike,
 
Thank you for your extremely prompt service.
 
I will use your company again.
 
Kind regards
 
Susan

Thank you very much for my oils arrived very quickly.

marie

 

Hello,

 

Just wanted to say my order just arrived and i'm very happy, will be recomending you to all my friends, thanks again.

 

Vanessa

 

Many Thanks.Excellent service as always.

Lynne V.

 

Thanks very much for good speedy service, with secure packaging too.

 

Dear Aromatherapydirect team!

Thank you for such a prompt delivery, good customer service and fantastic quality of oils! It was my first order from your company and I am very impressed. You are my favourites now!

Thanks again.

Mrs Galina H.

 

Recieved on Saturday - very quick and very nice.

 

thank you

Elaine

 

Hi there, just to say that I have received my essential oils. Fast delivery. Well packed.. Thankyou very much.

Catherine

 

thank you so much for delivering the oils so promptly.

 

Hi Mike,
thank you for such a fantastic service with good quality products. I will definately be using aromatherapy direct again and recommending you to friends.
Best Wishes
Alison
 
Hi,
I received my Order yesterday.
Just wanted to say thanks again as this is now my 2nd order and couldn't be more happy with the service- fast free delivery and could quality prices with the best prices I have ever come across for the oils. : )

 

Thank you for a very prompt service - even over a bank holiday weekend!

 

Thankyou so very much for my oils. I only ordered them yesterday and here they are! Amazing service,Quality and Value for money and free P&P. Brilliant thankyou . Dawn

 

Delivered yesterday. Great service. Will certainly use your company in future. Thanks

 

Hi Mike
 
I just wanted to say thank you for getting this order out to me so promptly. It arrived Friday lunchtime in perfect condition.
 
I am very impressed with your services so far and hope to order from you again.
 
Best regards
 
Claire

 

Hi there

 

Order arrived this morning. Once again thanks for turning this round so quickly. Much appreciated.

 

Denise H.

 

Oils received, great service, thanks!


Hiya,

  This is the first time I have ordered from you and I just wanted to 
say how impressed I am with your service.  I only placed my order 
yesterday but it was immediately acknowledged by email and my goods 
arrived today ! (all correct) I would reccomend your company to anyone.

Michele L.

Received it yesterday, thank you very much.  Great service and products.  

Best regards 

Gina C.

Thank you for the very fast delivery of the oil. My wife was really
impressed and so was i.

mick

I would like to say 'Thankyou' for your service, the speed of delivery, quality of oils and the freindly voice at the end of the telephone
was excellent, I will be using your company again.

 

Kind regards

Marisa D.

 

Thank you for your prompt service.The oil is already in use.  

 Stuart B.

 

Thank you .
As always spot on

 

Hi Mike,
Very many thanks for the excellent and speedy service, my order was delivered on Wednesday.

Many thanks once again

Chris W.

 

thanks got my oils today [ Friday]
 spot on .

Oils received. Very speedy delivery. Thank you.

Hi!

Thank you so much for my order. I ordered late afternoon the day before yesterday and it was delivered this morning. Excellent service, great prices, lovely oils!

I'll spread the word and I'll be back :)

Regards,
Greta S.

Hi Mike. Thanks for a really swift service again. I received my oils yesterday.

Many Thanks

Alison

Hi Mike,

 

Thanks for your help which was much appreciated 

 

Order arrived with your usual speed and efficiency.

 

Regards

 

Val S.

 

Just wanted to say thank you for such fast delivery! My order was originally a christmas present but I couldn't resist smelling so I'm going to have to re-order again very soon!
Thank you again and I will be recommending your website to anyone that will listen! 

Lisa T.

Dear Mike Smithson

Thank you  S O   M U C H  -  my order has arrived already!
That's really brilliant service and I'll definitely use your company again!

With best wishes

Marnie

Order received with thanks - very pleased especially with the Xmas blend its lovely.

Oils received. Very happy with them will order from you again.
Many thanks & happy Christmas 
J.C.

Hi Mike,  

Many thanks for a prompt and speedy service.    The oils arrived yesterday,
and warm and seasonal thank you.  

BW

S

Hello 

Many thanks for your usual great service, my order arrived today.

Happy Christmas
Best wishes
Lou 

Dear Sir,

I have received the order, beautifully packed.
Many Thanks,
Brigitte D.

 

 

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