Shipping within The U.K.

All products listed on the website are in stock, and ready for dispatch. In the rare event that we run out of an item it is instantly removed from the website until stocks arrive, when it is re-listed.

We guarantee to despatch all retail orders post free, (subject to our very reasonable £7.50 minimum order) via first class post within 48 hours.  Most orders are despatched within 24 hours, and we strive to achieve this goal as often as possible.

Should you ever order an oil which is still on the website, but out of stock, we will send it free of charge as soon as stocks are available. This offer excludes any multiple purchases of the same item, and Rose Otto, which is to special order only.

Please note that in line with the rest of the industry, any shortages, or none delivery of items should be notified to us within 7 working days. You will receive an email advising you when your order has been delivered, if you have not received it, phone or email us and we will re-send the item, or take whatever steps are neccessary to put the matter right.

Rest of Europe

We regret that due to far too many problems, we now only ship within the U.K, and to Ireland.

Payment Methods

We accept Visa, Mastercard, JCB, Switch, Solo, Delta, and of course PayPal. Please note that we no longer accept cheques or Postal Order.